Getting Started

Use Assistant for references, or set up an incident to track apparatus, assignments and benchmarks.

1. Set up your shift

   Go to More → Settings to enter your name, chief unit and daily apparatus. Night and Daylight display choices are there too.

2. Choose an incident template

   On Incident, import a CAD call or enter details manually. Tap the template dropdown to choose the incident type. CAD selects an initial template from the call type—review it before assuming command. The template is locked while command is active.

3. Assign and move trucks

   On Command → Objectives, tap Assign beside the work you want done. Choose an existing unit or use + Add apparatus to add and assign it together. Tap a truck’s Actions ▾ button to move it, change its sector or send it to Rehab. Rehab units stay unavailable until returned to duty.

4. Add sectors when needed

   Tap + Add Sector on Command. Choose a geographic or functional designation, then use Officer and Apparatus to build the sector. No enable step is required.

5. Record progress and review Overview

   Tap Progress on an objective to record its benchmarks. Overview shows every truck’s assignment or status and the completed benchmarks. Switching Offensive to Defensive during an active incident shows a PAR reminder; mark it conducted after the PAR has been carried out.

6. Use Assistant at any time

   The Assistant button beside MAYDAY opens Quick Procedures and Document Library. Choose a procedure for a checklist, or search the library. Use the source PDF button to open the official document. An active incident is not required.

Training uses a separate practice incident. Terminate Command preserves a completed incident for review and reports.